For our customers and for us alike. We are aware of Shoyu Dip Sauces dripping/leaking during transit. We have had some good customers notifying us of the issue but we have also been aware since Day01 of purchasing the sauce pots that this was a known issue. We apologise for the frustrating inconvenience this has caused for you, our customers.
We have tried our best to find alternatives that are leak-proof, but also environmentally friendly (October ban is fast-approaching and we have dwindled our supplies of plastic for our customers). This has been the last part of our single-use plastic that customers receive, so we will be prepared for the October ban.
So to combat both issues, we are trialling these, same great Shoyu Dip Sauce, without the typical drips and mess.
You will still receive an empty sauce pot to dispense this into.
So thank you for letting us know about the issue, we hope this addresses the issue and if there are any further issues with any of our products or service. Please do not hesitate to let us know.
You may have noticed that we are no longer supplying the cutlery set that you typically received with Hot Food products, this will continue to be the case, until we locate an appropriate alternative that is eco-friendly.
Blue Oak Bistro.